Help & Info
Shipping & Delivery
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Delivery Method:
- All software licenses and subscriptions are delivered electronically via email. This ensures that you receive your products quickly and securely.
Processing Time:
- Orders are processed within 1-3 business days. You will receive an email with your license key and activation instructions once your order has been processed.
Shipping Confirmation:
- Once your order has been processed and your license key has been sent, you will receive a confirmation email. This email will contain all necessary details to activate and use your software.
Email Delivery:
- Please ensure that you provide a valid email address during checkout. Check your spam or junk folder if you do not see the email in your inbox.
Non-Receipt of Email:
- If you do not receive your license key within the specified timeframe, please contact our customer support team at [email protected] . We will promptly resend the email and assist you with any issues.
Return Policy:
- Refer to our [Return Policy] section for information on how to request a return or refund if there are any issues with your purchase.
Customer Support:
- For any questions or assistance regarding your order, our support team is available via email at [email protected] or through our live chat feature on the website.
Our goal is to ensure you receive your software licenses and subscriptions as quickly and smoothly as possible. Thank you for choosing [Your Company Name]. If you have any further questions, please do not hesitate to contact us.
Returns & Refunds
- At CreateV, we are committed to providing fast and reliable delivery for all our software licenses and subscriptions. Here’s an outline of our shipping policy to help you understand the process:
Contact Customer Support:
- Email our support team at [email protected] within 3 days of purchase to request a return or refund. Please include your order number and a brief description of the issue.
Eligibility for Return:
- Refunds are available within 3 days of purchase. After this period, all sales are final.
- The software license must not have been activated or used.
Return Approval:
- Our support team will review your request and determine if it meets our return criteria. You will receive an email notification with the approval status and further instructions.
Processing the Refund:
- If your return is approved, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used during the purchase.
Exceptions:
- Refunds are not available for any software licenses that have been activated or used.
- Customized or personalized software solutions are non-refundable.
Exchanges:
- If you need to exchange a license for a different product, please contact our support team. Exchanges are subject to the same conditions as returns and must be requested within 3 days of purchase.
Technical Issues:
- For any technical issues or assistance with your software, please reach out to our support team. We are here to help resolve any problems and ensure you can fully utilize your purchased software.
FAQ
Simply browse our product catalog, select the software you need, and click “Buy Now” . Follow the checkout process to complete your purchase. You will receive an email with your license key and activation instructions within 1-3 working days.
We accept various payment methods, including Crypto Currency, PayPal, and bank transfers. All transactions are secure and encrypted to protect your personal and payment information.
Yes, we provide discounts for bulk purchases . Please contact our sales team at [email protected] for more information and to discuss your specific needs.
Our dedicated support team is available to assist you. You can reach us via email at [email protected] or through our live chat feature on the website. We aim to respond to all inquiries within 24 hours.
We offer a 100% satisfaction guarantee. If you encounter any issues with your purchase, you can request a full refund within 3 days of purchase. Please contact our support team to initiate the refund process at [email protected]
After completing your purchase, you will receive an email with a download link and installation instructions. Follow the steps provided in the email to download and install your software. If you encounter any issues, our support team is available to help.